While governmental agencies are quite different in their operations and expectations from private businesses, there are many similarities between the requirements placed upon them when dealing with the public. Government agencies, though, have a unique responsibility in that they serve as representatives of the public with whom they must communicate. So, while some of this situation might only apply to a government agency, many of the lessons apply to your businessas well.

Several weeks ago, controversial legislation was taken up in the Texas Legislature that brought out more activists to the Texas Capitol than have been seen there at one time in decades.

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