David Holmes

Archive for June, 2013|Monthly archive page

Mediation in the workplace

In Mediation on June 25, 2013 at 11:01 pm

One challenge to small businesses is the absence of specialized personnel that larger companies can afford to keep on staff. In addition to all of their other responsibilities, human resources managers often serve as de facto mediators; helping resolve disagreements and other problems in the company. How are you supposed to handle conflict if you don’t have someone dedicated to personnel issues in the company who is trained to help resolve conflicts?

Most small companies deal with problems by either firing one or more of the employees involved in a conflict that is hindering the successful completion of work, or by limping along with unnecessary dysfunction.

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Taco Bell took a lickin’

In Reputation Management on June 7, 2013 at 10:58 pm

Memo to all PR and social media consultants: Taco Bell will survive this week’s licking and keep on ticking. If you were to search Twitter over the last couple days on the term “Taco Bell,” what you would find is mostly three types of results:

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